Ofertas de emprego

DESCRIPTION

Teleperformance Spain is looking for Customer Service Representatives, eager to work for a leading Fashion Brand headquartered in Barcelona.

Responsibilities

Receive incoming telephone calls from new and existing customers
Manage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery
Provide and excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sale

REQUIREMENTS
Key Competencies

Data accuracy
Attention to detail
Ability to gain immediate credibility and trust
Exceptional communication skills
PC and system literate

Candidate Profile

Confident and enthusiastic.
The ability to work well as part of a team as well as independently
Native level of Spanish, Italian or Portuguese
Fluency in English
First class written, verbal and interpersonal skills
Numerate and articulate
Well organised, reliable and thorough

BENEFITS
What we offer

Full-time position, 39 hours/week
Individual career paths to grow within the project
We are one of the world's largest provider of contact center services
Engage in an excellent work environment and team building activities.
Dynamic and international environment

Candidates must be living in Barcelona are

Starting date: 15th/06/2018

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

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