Ofertas de emprego

We are currently looking for a Portuguese Sales Coach for one of our clients, a leading company in new technologies.

Responsibilities

-Working with the team to build and mentor a highly successful upsell team. 
-Keeping up to date on product and benefits to ensure that agents build the expertise on the product and therefore able to present the relevant features based on customer needs.
-Regularly working with the QA's to ensure that quality results reflect role priorities.
-Providing timely feedback to agents whether through shadowings or roleplays
-Partnering with Management to develop coaching initiatives for agents targeting their individual weaknesses.
-Contributing to internal contest structure for team+floor oriented initiatives to drive CR and GAU performance
-Listening to recorded calls to identify non-conversion reasons and behaviors to develop a coaching plan for agents
-Developing internal training material specifically focused on developing our agents' Sales skillset and Upsell abilities (including product positioning methodologies, uncovering customer's needs, objection handling, closing the business and upselling, workshops and exercises)

We offer

-Full-time and long-term contract.
-Internal Development Program.
-Free Spanish/Catalan certified lessons.
-Relocation package if you live abroad.

This job is for you if:

-You are able to take an operational approach to driving results and build on sales methodologies to develop the team and drive customer success
-Your knowledge of the product combined with your communication skills result in ability to coach and help others reach their full potential

Required Qualifications:

-Bachelor's degree. In lieu of degree, relevant skills or equivalent experience.
-Portuguese at a native level.
-Excellent listening and communication of English skills, both written and verbal 
-Ability to deliver trainings, conduct roleplays and provide feedback in 1:1 or 1:Many format

Preferred Qualifications:

-2 years of prior sales experience with strong knowledge of market needs, competition and latest industry news and trends

The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation

IF YOU ARE INTERESTED, PLEASE, SEND YOUR CV TO Este endereço de email está protegido contra piratas. Necessita ativar o JavaScript para o visualizar. WITH REFERENCE: “PVida.Apps Coach”